Frequently asked questions
Before you ask
Can I move my clients over from another program?
Yes. Opening balances are entered in one go, and transactions from the date you take over.
There is no need to carry over the whole history for the current year to work.
Will a client see the data of my other clients?
No. An invited client sees only their own company and only the “Company status” screen.
The other companies in your dashboard do not exist for them.
What happens if I go over the company limit?
Nothing stops - an extra company is paid for separately, and the larger the plan, the cheaper it is:
€8, €6, €5 or €5 a month.
Does the automatic reading make mistakes?
It can, just as manual entry can. That is why every document that has been read comes in as a draft and waits
for your confirmation. No document is posted on its own.
Does it work on a phone?
Uploading documents - yes. The accounting work itself - posting, payroll, reports - needs
a wide screen and is designed for a computer.
Who is behind the platform?
A working accounting practice. We use it every day for our own clients, so gaps are
found and fixed quickly.
Is the interface available in English?
Yes. Each user chooses their own language, so you can work in English while a colleague works in Bulgarian
in the same company. The accounting records and the filings stay in Bulgarian and in euro, as Bulgarian law requires.